Frequently Asked Questions
1. How long will shipping take?
Answer:
We offer free worldwide shipping! Your order will typically arrive within 7-14 business days, depending on your location. Please note that during peak seasons, shipping times may vary slightly.
2. Is the product rechargeable?
Answer:
Yes! Our Electric Scalp & Head Massager is fully rechargeable. Simply plug it in with the included USB charger, and it’s ready for your next relaxation session.
3. How do I use the product effectively?
Answer:
To use the massager, simply turn it on, select your preferred mode, and gently massage your scalp and neck areas. It’s perfect for relieving stress, improving circulation, and promoting hair growth.
4. What is the return policy?
Answer:
We want you to love your purchase. If you’re not completely satisfied, you can return your product within 30 days of delivery for a full refund or exchange. Please see our Return & Refund policy for more details.
5. Can I use this massager for body massage?
Answer:
Absolutely! While it’s designed for the scalp, it works perfectly on your neck, shoulders, and other areas of the body. Just be mindful of the pressure you apply to avoid discomfort.
6. Is the massager safe to use every day?
Answer:
Yes, our Electric Scalp & Head Massager is gentle enough for daily use. It’s designed to relax and rejuvenate your scalp, reduce tension, and promote healthy hair growth without causing harm.
7. Do you offer gift cards?
Answer:
Yes, we offer digital gift cards in various amounts. You can buy a gift card and send it directly to a friend or loved one via email.
8. Do you ship internationally?
Answer:
Yes, we offer free international shipping to a wide range of countries. Please refer to our shipping policy for a full list of destinations.
9. What should I do if my product is faulty or damaged?
Answer:
We apologize for any inconvenience. If your product is faulty or damaged, please contact us within 7 days of receiving your order, and we’ll arrange for a replacement or refund.